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The Total Economic Impact of Microsoft Teams
Collaboration tools are critical business enablers, but many organizations — and yours may be among them — now find themselves with multiple duplicative internal solutions, resulting in both money and work fragmentation.
Read this Forrester report for a detailed cost-benefit analysis of Microsoft Teams' efforts to engage and empower employees across a broad array of hybrid workplace environments and the potential return on investment (ROI) your enterprise may realize by deploying Teams as a platform.
Contact Ikusasa Technology Solutions for assistance getting started with Microsoft Teams.
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What are the main benefits of using Microsoft Teams?
Organizations can experience several benefits from using Microsoft Teams, including improved collaboration among office and knowledge workers, enhanced efficiency for frontline workers, and significant cost savings from retiring legacy solutions. For instance, the composite organization in the study realized a present value of $19.6 million from increased collaboration efficiencies and $14.3 million from frontline worker efficiencies. Additionally, administrative efficiencies contributed $8.1 million, leading to a total benefit of $47.10 million over three years.
How does Microsoft Teams improve employee productivity?
Microsoft Teams enhances employee productivity by providing a centralized platform for communication and collaboration, allowing users to seamlessly switch between chats, voice calls, and video meetings. This integration reduces the time spent on emails and scheduled meetings, enabling employees to focus on their core tasks. The study found that the composite organization saved $19.6 million due to reduced time spent on these activities, ultimately allowing employees to work more efficiently regardless of their location.
What are the costs associated with implementing Microsoft Teams?
Organizations can expect several costs when implementing Microsoft Teams, including licensing fees for frontline workers, which totaled $3.0 million for the composite organization. Additional expenses include planning and change management costs of $3.7 million, ongoing maintenance and support costs of $961,000, and communication equipment upgrades amounting to $4.4 million. Overall, the total costs for the composite organization were $12.06 million over three years.
The Total Economic Impact of Microsoft Teams
published by Ikusasa Technology Solutions
Ikusasa Technology Solutions is a 100% black female-owned ICT training and solutions provider established in 2016. As a Microsoft partner, we specialize in delivering high-impact digital skills development to underserved communities, with a focus on youth employability and small business enablement. Our services include accredited training in Microsoft technologies, IT support, cloud computing, cybersecurity, and software development. With a national footprint and a proven track record of training over 4,500 learners through SETA and corporate-funded programs, we are committed to bridging the digital divide and driving inclusive economic growth across South Africa.
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