HEINEKEN connects employees with information across the company using Azure AI Services
Many forward-thinking corporations are using technology to build connections between its management and the information they need to make impactful, data-driven decisions. Read this insightful customer story about how Heineken uses Azure OpenAI to bring innovation to its business processes.
What AI services is HEINEKEN using?
HEINEKEN is utilizing Azure OpenAI Service, including its built-in ChatGPT capabilities, to develop chatbots for employees. Additionally, they are leveraging other Azure AI services to innovate existing business processes.
How are employees responding to AI initiatives?
Employees at HEINEKEN are excited about the possibilities of AI and have been actively suggesting various use cases. The company has noted a strong demand for AI-based chatbots, indicating that many employees are eager to engage with this technology.
What are the future plans for AI at HEINEKEN?
HEINEKEN plans to further explore and implement Azure OpenAI Service and other Azure AI services across the organization. They aim to roll out additional AI initiatives while ensuring proper governance and management of expectations among employees.
HEINEKEN connects employees with information across the company using Azure AI Services
published by Ikusasa Technology Solutions
Ikusasa Technology Solutions is a 100% black female-owned ICT training and solutions provider established in 2016. As a Microsoft partner, we specialize in delivering high-impact digital skills development to underserved communities, with a focus on youth employability and small business enablement. Our services include accredited training in Microsoft technologies, IT support, cloud computing, cybersecurity, and software development. With a national footprint and a proven track record of training over 4,500 learners through SETA and corporate-funded programs, we are committed to bridging the digital divide and driving inclusive economic growth across South Africa.
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