The future of business is here: How industries are unlocking AI innovation and greater value with the Microsoft Cloud
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How is AI transforming business operations?
AI technology is enabling organizations to rethink their operations by unlocking innovation and enhancing efficiency. For instance, KPMG is developing generative AI tools that could lead to $12 billion in incremental growth, while companies like PwC are using Azure OpenAI Service to save time and costs. In healthcare, Epic is using AI to reduce physicians' administrative workloads significantly, and in manufacturing, companies like BHP are leveraging AI to improve operational predictions.
What role do Microsoft partners play in AI transformation?
Microsoft partners are crucial in helping businesses accelerate their AI transformation. They bring industry expertise and co-innovation capabilities to the table. For example, Fujitsu is enhancing sustainability solutions, while Snowflake is simplifying data management for intelligent solutions. The Microsoft AI Cloud Partner Program is designed to support these partners in delivering customer value across cloud and AI offerings.
What benefits are organizations seeing from AI adoption?
Organizations adopting AI technologies are seeing significant benefits, including reduced operational costs and improved efficiency. For example, Manulife cut infrastructure costs by 50%, while EFG Hermes improved trade execution speed by 45%. Additionally, companies like Premera Blue Cross have reduced costs by up to 60% while maintaining service quality, demonstrating the tangible value of AI integration.

The future of business is here: How industries are unlocking AI innovation and greater value with the Microsoft Cloud
published by Ikusasa Technology Solutions
Ikusasa Technology Solutions is a 100% black female-owned ICT training and solutions provider established in 2016. As a Microsoft partner, we specialize in delivering high-impact digital skills development to underserved communities, with a focus on youth employability and small business enablement. Our services include accredited training in Microsoft technologies, IT support, cloud computing, cybersecurity, and software development. With a national footprint and a proven track record of training over 4,500 learners through SETA and corporate-funded programs, we are committed to bridging the digital divide and driving inclusive economic growth across South Africa.