71% of employees at RCS England report increased productivity using Microsoft 365 Copilot | Microsoft Customer Stories
Nonprofit leaders face mounting administrative demands that divert focus from their mission. This customer story shows how the Royal College of Surgeons of England boosted productivity by 71% using Microsoft 365 Copilot, helping staff reclaim time for high-value work. Read how AI can streamline workflows and enhance impact across your organization. Then, connect with Ikusasa Technology Solutions to explore how Copilot can empower your team.
How has Microsoft 365 Copilot impacted productivity at RCS England?
71% of employees at RCS England have reported increased productivity using Microsoft 365 Copilot. They have experienced time savings of up to 5 hours per week, elevated employee satisfaction rates, and cost savings of £775 per user, per month.
What measures are in place for data protection with Microsoft 365 Copilot?
RCS England has chosen Microsoft 365 Copilot because it includes enterprise data protection, which alleviates concerns about data exposure and ensures compliance with regulations such as GDPR.
What roles have benefited most from Microsoft 365 Copilot?
RCS England identified roles that would benefit most from Microsoft 365 Copilot through a limited trial in different business areas. The pilot showed that roles responsible for taking minutes or managing diary and email overload, such as admin roles and directors, particularly benefited from its use.
71% of employees at RCS England report increased productivity using Microsoft 365 Copilot | Microsoft Customer Stories
published by Ikusasa Technology Solutions
Ikusasa Technology Solutions is a 100% black female-owned ICT training and solutions provider established in 2016. As a Microsoft partner, we specialize in delivering high-impact digital skills development to underserved communities, with a focus on youth employability and small business enablement. Our services include accredited training in Microsoft technologies, IT support, cloud computing, cybersecurity, and software development. With a national footprint and a proven track record of training over 4,500 learners through SETA and corporate-funded programs, we are committed to bridging the digital divide and driving inclusive economic growth across South Africa.
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