One year of agentic AI: Six lessons from the people doing the work
This McKinsey QuantumBlack article shares practical lessons from teams deploying agentic AI in real environments. It highlights the importance of human judgment, governance, and workflow design. Reach out to Ikusasa Technology Solutions to discuss how agentic AI can be applied responsibly and effectively.
Will AI Replace All Jobs?
While AI has the potential to automate many tasks, the concern about it replacing all jobs assumes that humans will not adapt. Historically, when technology has disrupted job markets, new roles have emerged that were previously unimaginable. As AI takes over certain tasks, it is likely that new jobs will be created, allowing humans to engage in work that adds unique value.
Are Traditional Publishers Doomed?
The outlook for traditional advertising-based publishers is challenging, as the shift towards AI-generated content accelerates a decline that has been ongoing for some time. However, there is an opportunity for publishers to rethink their role and focus on building communities around their content, which AI is not well-suited to do. This could lead to new economic benefits for content creators.
How Will AI Impact Human Creativity?
Despite AI's ability to produce content, the human element remains essential in creating compelling and relatable material. People are likely to continue valuing unique human experiences and imperfections, which AI cannot replicate. This suggests that there will still be a demand for human creativity, potentially leading to a renewed appreciation for artistic endeavors.

One year of agentic AI: Six lessons from the people doing the work
published by Ikusasa Technology Solutions
Ikusasa Technology Solutions is a 100% black female-owned ICT training and solutions provider established in 2016. As a Microsoft partner, we specialize in delivering high-impact digital skills development to underserved communities, with a focus on youth employability and small business enablement. Our services include accredited training in Microsoft technologies, IT support, cloud computing, cybersecurity, and software development. With a national footprint and a proven track record of training over 4,500 learners through SETA and corporate-funded programs, we are committed to bridging the digital divide and driving inclusive economic growth across South Africa.