PKSHA leans on Copilot for Microsoft 365
PKSHA Technology saw measurable results by integrating Microsoft Copilot for Microsoft 365 — empowering employees to complete tasks faster, improve documentation, and enhance overall productivity. This customer success story outlines how the AI solution helped streamline workflows and reduce context switching in a tech-forward company. Read the story for lessons learned and ideas on how your organization can use Copilot to streamline day-to-day work. Contact Ikusasa Technology Solutions to discuss what these results could look like for your business.
What is PKSHA Technology's mission?
PKSHA Technology's mission is to shape the software of the future by developing algorithmic solutions and AI technologies that help companies improve their operational efficiency and address significant challenges across various industries.
How does Copilot for Microsoft 365 benefit PKSHA?
Copilot for Microsoft 365 helps PKSHA optimize their time on critical tasks by increasing efficiency in meeting preparations, data analytics, and ideation. This leads to faster product releases, improved sales presentations, and better customer management.
What impact has Copilot had on employee productivity?
With Copilot, employees at PKSHA have reported significant time savings, allowing them to focus on more important tasks. For example, software engineer Hiroshi Kato noted that Copilot saves him several hours each week, enabling him to concentrate on system architecture design and security.

PKSHA leans on Copilot for Microsoft 365
published by Ikusasa Technology Solutions
Ikusasa Technology Solutions is a 100% black female-owned ICT training and solutions provider established in 2016. As a Microsoft partner, we specialize in delivering high-impact digital skills development to underserved communities, with a focus on youth employability and small business enablement. Our services include accredited training in Microsoft technologies, IT support, cloud computing, cybersecurity, and software development. With a national footprint and a proven track record of training over 4,500 learners through SETA and corporate-funded programs, we are committed to bridging the digital divide and driving inclusive economic growth across South Africa.